The following information concerning your purchase on our site www.divaniclick.it
To contact us and get more information, write to firstname.lastname@example.org, we will be happy to answer your questions as soon as possible.
As reported here, is a distance contract pursuant to Article 50 and following of Legislative Italian Legislative Decree of 6 September 2005 (Code of Consumption). Shopping on our website, you accept fully and without reservation, the notes in these "terms of sale".
DivaniClick is a company brand of Div. & Co s.r.l. - with registered office on Via Barbaro Forleo, 35 - 72021 Francavilla Fontana (BR) - P. IVA 02304260744, registered at the Commercial Register of Brindisi number REA BR 0136039.
Div. & Co is a company that is born from a decennial experience in the production of sofas, sofa beds and upholstered beds distributed through the B2B channel.
The brand DivaniClick comes from the will to build a direct and authentic relationship with the end customer, offering a line of handmade sofas and a range of services, carefully conceived and designed to meet the needs of different customers.
The contract is for the sale of goods between DivaniClick, company brand of Div. & Co s.r.l. and the customer.
The customer, by purchasing from this site, declares to be, capable of discernment and therefore able to enter into contractual relations.
We have tried to provide on this web site, photos accurate and detailed descriptions that accurately reflect the characteristics of the goods on sale. However, we reserve the right to make small improvements to the product, while leaving unchanged the characteristics.
For any questions or additional details, do not hesitate to contact us at email@example.com.
The purchase of the product, available as described on this web site, is made by the customer at a price that is clearly indicated at the time of purchase. The price of each asset, are inclusive of VAT and shipping cost. Before confirming the purchase, the customer will be shown the unit cost of each product chosen, or the total cost in the case of purchase of more products.
In order to purchase on this web site, www.divaniclick.it, you must register. During registration will be required only the essential information needed. For any questions, clarification or information, please contact our customer service at firstname.lastname@example.org.
Once you choose the sofa that you like, just click on the button "your shopping cart" and if you want to proceed with the purchase.
Currently you can pay for the products chosen by you with PayPal circuit or by bank transfer.
To pay by bank transfer, our bank details are: Div. & Co s.r.l. IBAN : IT 10 W 03268 79251 052531796910
After the purchase you will receive an email summary of your order, to the email address you indicated at registration. The order is accepted once we receive the payment. The shipment will be sent to the address you indicated during the purchase and that appear on the invoice.
On our website www.divaniclick.it, are sold either sofas and accessories in stock and either sofas custom made according to your requests.
However it is possible, within 24 hours of order, making changes to it. These will be communicated using the form on the page "CONTACT US" of the site, making sure to specify your "ID" of the order.
Make a sofa as if it was for our home. This is what we propose to do whenever we begin to produce, piece by piece, the sofas purchased by our customers. We would not ever have a sofa at home done wrong, uncomfortable or poor quality and do not see why they should want our customers.
That is why, for years our family designs and builds handcrafted high-quality sofas durable. Sofas not only beautiful, but also comfortable and functional, that furnish your home and they may receive you during moments of relaxation.
Each sofa is the result of great experience and is a combination of many factors of production. For this reason, carefully we select our suppliers, exclusively Italian, and together with them we create lasting partnerships oriented to product quality.
For us sell online is a new and highly stimulating project that drives us continually and placed before continuous and exciting challenges. Nothing for us is more important than customer satisfaction.
For us the satisfaction of our customers, worth more than any expensive advertising campaign and is the stimulus that drives us to do even better.
Our sofas and accessories, once purchased, are accompanied by the relevant invoice of sale, valid for the 24-month warranty on defects, pursuant to Legislative Decree n. 206/2005. The invoice will be immediately available for download from your personal area.
Divaniclick, company brand of Div. & Co s.r.l., offers on all its sofas, beyond the statutory warranty of 24 months, a guarantee of further 3 years. The guarantee, of the total duration of five years, shall apply to products that present lack of conformity provided they are used properly and in compliance with their intended use and maintenance.
If the purchased products can present damaged, the customer is required to formally challenge the damage found, attaching at the dispute, photographs that prove the lack of conformity.
Divaniclick will in the shortest possible time to replace the damaged part or the whole product.
The damaged piece will be re-packed in the original packing, and returned to the courier.
In cases where the sofa should be returned, it is the customer's responsibility to properly pack all the parts of the sofa so that they do not suffer further damage during transportation.
For more information or support, our customer service is at your disposal, contact us at email@example.com or toll 800-824122.
Pursuant to article n. 64 of the Legislative Decree 206/2005 the consumer in contracts at a distance or negotiated away from business premises (such as contracts concluded via Internet, as in this case), has the right to withdraw without penalty and without giving any reason, within 10 working days.
As contained in article 64 of the Legislative Decree 206/2005, it applies to all the sofas and accessories available for immediate shipment, on our web site www.divaniclick.it.
As for the sofas and accessories customized according to customer's requirements, ie products for which the consumer has chosen a specific fabric, mattress, or combination of colors for those sofas and accessories made on design of the customer is applied the derogation in article n. 55, paragraph 2, letter c, of the Decree 206/2005. According to that article, the right of withdrawal can not be recognized to the consumer in distance contracts, if the goods were clearly customized or tailor-made for the consumer.
The right of withdrawal can not be exercised for those products that provide for strictly personal use such as mattresses placed inside of the sofa beds, in the case where the protective cellophane was removed or the mattress is no longer sealed.
The right of withdrawal is exercised by sending, within the terms of the aforementioned law, a written notice containing even your bank details, sent by registered letter with return receipt requested, to Div. & Co s.r.l., Via Barbaro Forleo, 35 – 72021 Francavilla Fontana (BR) Italy.
The costs arising from withdrawing, that is one who exercises his right of withdrawal, are the shipping fees for returning the purchased product to our headquarters. If the right of withdrawal is exercised in accordance with the provisions contained in this section, the Div. & Co s.r.l. will refund the amount paid by the customer to the exclusion of transport costs incurred to deliver the product.
Once we receive the product at our office, we will verify the integrity and we will arrange within fifteen working days to respond to it through a by bank transfer, the amount due.
Should any dispute arise on the execution of this contract, they will be submitted to the conciliation provided for by Regulation of the Chamber of Commerce of Brindisi.