Frequently Asked Questions

It is possible see for yourself the sofas for sale on this website?

Yes. You will appreciate the quality and craftsmanship of our sofas, in the showroom Div. & Co s.r.l., in Francavilla Fontana (BR) Italy, in Via Barbaro Forleo, 35.

Product prices are VAT inclusive?

Yes. All prices shown on this website include VAT.

What are the transportation costs?

Standard shipping at street level for Italy is free! However, if to reach the place of delivery, you will need to pay tolls or rent special equipment, these costs will be charged. In this regard, we invite you to read the "Transport conditions" before proceeding with the purchase.

What are the delivery times?

On this website are sold both products available for immediate delivery both products to be realized according to your specific requirements. Delivery times may vary from 20 to 30 working days. Generally are an average of 25 working days. For sofas manufactured to your own personal project instead, production times and delivery will be communicated when we realize a quote.

The sofas come assembled or disassembled?

To optimize and facilitate the transport, the sofa will be divided into parcels. The assembly operations are extremely simple both for sofas that for the sofa bed.You will also have the illustrated assembly instructions. You will see that it will be easy and fun!

You offer the service delivery to the plan?

Sure! The transport service to the plan can be requested to our customer service by writing to or calling info@divaniclick.it. Based on the information you provide, we will formulate a quote for this service. It is necessary when ordering, specify in the "Notes", any impediments to the place of delivery: flights of stairs particularly uncomfortable or elevators very small, limited traffic areas, etc. to prevent the smooth delivery of the product. In this regard please read the "Transport conditions".

Can I decide the day and time of delivery?

You will be contacted by our courier in advance, to arrange a date and time slot delivery. Premise that our transporters, will endeavor to respect the time indicated. As always, however, mistakes can happen beyond their control that will be communicated by us, however.

How do I communicate with you? And for urgent communications?

You can communicate with us by filling out the form in the section "CONTACT US" of the site by selecting "Customer Service" and we will reply as soon as possible. You can call us toll free 800-824122, from 9:00 to 12:30 and 17:00 to 20:30 from Monday to Saturday. We will be happy to answer your questions and give you the assistance you need.